Frequently Asked Questions
What happens if I forgot my password?
I can't get my credit card to go through."
How can I change my password, address or credit card information?
Can I delete an order or change an item in an order?
Can I purchase products from outside the United States?
What form of currency do you require?
What happens if I forgot my password?
Email us. We'll promptly send you your password to your E-mail address.
I can't get my credit card to go through.
The billing address you enter must match the address on file with your credit card company (check that it is correct by referencing a billing statement).
How can I change my password, address or credit card information?
To change your password, click on the 'Account' button after logging in. Just change the password below your login, and then confirm it.
You can also change your shipping and billing information in the same place. To change your credit card information please send an E-mail to us and we will take care of it.
Can i delete an order or change an item in an order?
Can i purchase products from outside the United States?
Yes, you can purchase from anywhere.
What form of currency do you require?
We use American currency.